Support

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<h2 class="text-gray-900 mt-2 mb-4 text-4xl lg:text-5xl font-bold font-serif underline underline-green">Frequently asked questions</h2>
<p class="text-lg text-gray-700 leading-loose">Please take a look here:</p>
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<section class="mt-12">
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<div class="w-full md:w-1/2 lg:w-1/3 px-4 mb-12 lg:mb-0">
<div class="flex bg-gray-50 p-4 border"><span class="flex-shrink-0 mr-8"><br><svg class="text-blue-700 h-10 w-10" viewBox="0 0 38 38" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path d="M19 -0.0633545L0 18.6833L19 37.43L38 18.6833L19 -0.0633545ZM4.47783 18.6833L19 4.35477L25.1418 10.4146L22.9026 12.6239L19 8.77429L8.95708 18.6833L12.8582 22.5339L10.6191 24.7432L4.47783 18.6833ZM24.5665 18.6833L19 24.177L13.4349 18.6833L19 13.1924L24.5665 18.6833ZM12.8582 26.9525L15.0974 24.7432L19 28.5923L29.0444 18.6833L25.1418 14.8327L27.3809 12.6235L33.5222 18.6833L19 33.0119L12.8582 26.9525Z"></path> </svg><br></span><p></p>
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<h3 class="mb-4 text-lg font-bold uppercase font-heading text-blue-800">Knowledgebase</h3>
<p class="text-base text-gray-500 leading-loose">Take care to develop resources continually and integrity them with previous projects. More interesting writings for your customers.</p>
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</div>
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<div class="flex bg-gray-50 p-4 border"><span class="flex-shrink-0 mr-8"><br><svg class="text-blue-700 h-10 w-10" viewBox="0 0 38 38" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path d="M20.5832 0V3.13632C28.5869 3.92368 34.8332 10.612 34.8332 18.7467C34.8332 26.8799 28.5869 33.5678 20.5832 34.3551V37.4933C30.3354 36.6957 38 28.613 38 18.7467C38 8.87889 30.3354 0.799545 20.5832 0Z"></path> <path d="M17.4168 34.3551C9.4164 33.5678 3.16683 26.8799 3.16683 18.7467C3.16683 10.6125 9.4164 3.92368 17.4168 3.13632V0C7.6665 0.799545 0 8.87889 0 18.7467C0 28.613 7.6665 36.6957 17.4168 37.4933V34.3551Z"></path> <path d="M9.6425 17.1846C10.3968 12.7524 14.2932 9.37332 19 9.37332C23.7068 9.37332 27.6032 12.7524 28.3575 17.1846H31.5566C30.7776 11.0212 25.4605 6.24872 19 6.24872C12.5429 6.24872 7.2238 11.0212 6.4429 17.1846H9.6425Z"></path> <path d="M28.3575 20.3087C27.6032 24.739 23.7068 28.12 19 28.12C14.2932 28.12 10.3968 24.739 9.6425 20.3087H6.44337C7.2238 26.4722 12.5428 31.2446 19 31.2446C25.4605 31.2446 30.7776 26.4722 31.5571 20.3087H28.3575Z"></path> <path d="M19 12.4979C15.5026 12.4979 12.6668 15.2959 12.6668 18.7467C12.6668 22.1975 15.5026 24.9954 19 24.9954C22.4988 24.9954 25.3332 22.1975 25.3332 18.7467C25.3332 15.2959 22.4988 12.4979 19 12.4979ZM19 21.8713C17.251 21.8713 15.8332 20.4723 15.8332 18.7467C15.8332 17.021 17.251 15.6221 19 15.6221C20.7504 15.6221 22.1668 17.021 22.1668 18.7467C22.1668 20.4723 20.7504 21.8713 19 21.8713Z"></path> </svg><br></span><p></p>
<div>
<h3 class="mb-4 text-lg font-bold uppercase font-heading text-blue-800">support By Phone</h3>
<p class="text-base text-gray-500 leading-loose">Take care to develop resources continually and integrity them with previous projects. More interesting writings for your customers.</p>
</div>
</div>
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<div class="w-full md:w-1/2 lg:w-1/3 px-4 mb-12 lg:mb-0">
<div class="flex bg-gray-50 p-4 border"><span class="flex-shrink-0 mr-8"><br><svg class="text-blue-700 h-10 w-10" viewBox="0 0 36 36" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path d="M18 0.667786H0.583328V18.3167C0.583328 28.0633 8.38164 35.9656 18 35.9656H35.4167V18.3167C35.4167 8.57008 27.6183 0.667786 18 0.667786ZM32.5137 33.0239H18C9.99747 33.0239 3.48625 26.4259 3.48625 18.3167V3.60941H18C26.0025 3.60941 32.5137 10.2079 32.5137 18.3167V33.0239Z"></path> <path d="M18 6.5506C11.5876 6.5506 6.38876 11.8188 6.38876 18.3167C6.38876 24.8146 11.5876 30.0827 18 30.0827C24.4124 30.0827 29.6113 24.8146 29.6113 18.3167C29.6113 11.8188 24.4124 6.5506 18 6.5506ZM18 27.1411C13.1895 27.1411 9.29169 23.19 9.29169 18.3167C9.29169 13.4434 13.1895 9.49223 18 9.49223C22.8092 9.49223 26.7084 13.4434 26.7084 18.3167C26.7084 23.19 22.8092 27.1411 18 27.1411Z"></path> <path d="M18 12.4338C14.794 12.4338 12.1946 15.0679 12.1946 18.3167C12.1946 21.5654 14.794 24.1995 18 24.1995C21.2059 24.1995 23.8054 21.5654 23.8054 18.3167C23.8054 15.0679 21.2059 12.4338 18 12.4338ZM18 21.2583C16.3968 21.2583 15.0971 19.9412 15.0971 18.3167C15.0971 16.6921 16.3968 15.375 18 15.375C19.6032 15.375 20.9029 16.6921 20.9029 18.3167C20.9029 19.9412 19.6032 21.2583 18 21.2583Z"></path> </svg><br></span><p></p>
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<h3 class="mb-4 text-lg font-bold uppercase font-heading text-blue-800">Remote support</h3>
<p class="text-base text-gray-500 leading-loose">Take care to develop resources continually and integrity them with previous projects. More interesting writings for your customers.</p>
<p><a class="inline-flex mt-4 bg-blue-500 px-4 py-2 tracking-wide text-white border border-blue-500 font-medium hover:bg-blue-400" href="/">Hier</a></p>
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</section>

page

1. general

2. cameras

3. curinglight

All cameras running on Windows OS. (XP, 7, Vista, 8, 10, 11)

The Whicam M and the Inspire are also running on MAC.

You can also run the cameras on a Windows Tablet with a normal USB-Plug or USB-C, but then you need a adapter.

We also offer the M-Station for the V-Series and the metal-series.

On which device is the Camera running?

We are happy to advise you, please contact us.

<a href="https://www.gooddrs.de/en/contact/">CONTACT</a>

Which camera is the best for me?

We offer free technical support. Please contact us over <a href="https://www.gooddrs.de/en/contact/">E-Mail or Phone.</a>

Camera is not working

We offer 12 month guarante on our cameras. You can extend the guarantee to 2 Years. The price depends on the camera model. Please ask us.

Guarantee

Our office times are: From Monday till Friday from 10am till 5pm (CET)

opening hours

Normally we have everthing on stock. If we get the payment we will ship out directly.

We ship with DHL or FedEx

Delivery time

Aktuelles Model

Intraorale Kameras

Whicam Air

Inspire

Dr’s Cam Air

Wirelesspack for Whicam M & Inspire

Ez SHOT HD (wired)

Whicam M

EZ-SHOT HD Wireless

Whicam Story3 CS (Wired)

Whicam Story 3 CS Wireless

Dr’s cam Wireless

Wireless Whicam Story 3

Dr’s cam (Wired)

Fire (wired)

Dr’s cam V (Wired)

Ez SHOT HD V (Wired)

Polymerisationslampen

Dr’s Light PRIME

Dr’s Light Clever

Dr´s Light G

Dr’s Light AT

Drs Light 2

Apex Lokatoren

Dr’s Finder NEO

Dr’s Finder

Zubehör

Disposable cover

Silicon cap

USB Cable

USB cable (metal)

Cradle

Cradle (metal)

Receiver

M-Station

Receiver Direct V

Calibration jig

Probe cord for Dr’s Finder

Probe cord for Dr’s Finder Neo

File hook for Drs´Finder

Lip hook for DrsFinder

Stand for Drs´Finder

Ruler for DrsFinder NEO

Battery for Clever & AT

Guide-cap

Anti-glare plate

Battery for Dr’s Light G

Anti-glare cone

Soft Lens for Dr’s Light2

Battery for Dr’s Light 2

Anti-glare shield

Guide tip

wp für inspire erklärt

WirelessPack it Inspire

Wirelesspack für Whicam M

Wirelesspack mit Display

Inspire mit Ladestation

Whicam M Drahtlos

Inspire-wireless

drscam

air-direct-1

air direct

MA-attachment

dcam70-3-ad-copy-1-1

dcam70-4-ad-copy-1-1

Intraorale Kamera DrsCam AIR

dcam70-4-ad-copy-1

AirDirect-camera-support

mac-1

plugandplay

airdirect

FHD-1

WHicamAIR

Beispiel-Bilder-WhicamAIR

Stuhl

transmition

plug-and-play

2-24

2-23

Whicam-AIR drahtlos

Whicam-AIR

Whicam-AIR2

Polymerisationslampedental

BestPolymerisationslampe

polymerisationdental

Polylampe

Polymerisationslampe

12-4

11-4

10-5

4-12

3-16

2-22

1-36

Polymerisationslampe Drs Light Prime

DrsLightPrime

Poly-Lampe Drs Light Prime mit Ladestation

Handstück der Polymerisationslampe Drs Light  Prime

Polylampe Drs Light Prime Handstück

Hanstück DrsLight Prime mit gedrehtem Kopf

DrsLightPrime mit Schutzschild

1-35

Various-screen-division

Supports three UI themes

Various-image-editing-functions-1

Simple-installation

Various-image-editing-functions

12-3

11-3

10-4

4-11

2-21

1-34

1.-Bild

1-33

whicam-M-overview

Límites de cada modo de detección

FL-Mode

BeispielBilder Inspire

Bild übersicht Metal-Kamera

Bild-uebersicht-Metal-Kamera

Kamera übersicht ES

Gooddrs_Logo

Whicam3 mit Patient1

GoodDrs Zähne

Die intraorale Kamera Whicam AIR im Einsatz in der Praxis

Whicam3 mit Patient

sl_img03

sl_img02

sl_img01

FL Mode

IC-mode-Intraoral-Camera-mode

1-32

ez shot HD v copy

1-30

2-20

Footer (EN)

Produkte (EN)

Seitennavigation (EN)

Social

Software, drivers, manuals and data sheets

Support (EN)

Über uns (EN)